There is no higher priority than the safety of our members, employees and the communities we serve. In an abundance of caution, we are taking measures to increase social distancing and reduce the likelihood of COVID-19 impacting the health of our team.
Effective Wednesday, March 18, 2020 all Western Vista locations will have limited branch access:
- Drive thrus will be open during regular business hours.
- Branch access will be by appointment only. Please call 1-800-310-2197 to schedule an appointment at a branch most convenient to you.
We ask you for your patience as we implement these preventative measures. Our service to you is of utmost importance. Please be aware that while this situation may impact our response time, we will respond to every member inquiry. Our leadership team will also continue to meet regularly, monitor the situation and update you as needed.
- Check balances
- Make payments
- Transfer funds
- Deposit checks
If you haven’t registered yet, we encourage you to create your account today. If you are having difficulty accessing your account, review these tips or give us a call at 1-800-310-2197.
Remember that Western Vista participates in shared branching, which means that you have access to an ATM network for nearly 30,000 surcharge-free ATMs.
In this time of uncertainty, we recognize that many individuals and families may be concerned about the financial impact at home from COVID-19. If you are having, or anticipate having, financial concerns because of the pandemic, know we’re here to help. Please reach out if you need assistance.Resources for Personal Account Holders
Resources for Business Members
We’d also like to take a moment to remind you that your deposits are insured. Member deposits are federally insured to at least $250,000 (IRAs are separately insured up to an additional $250,000) through the National Credit Union Administration (NCUA) and backed by the full faith of the United States. Your accounts held in joint ownership may qualify for even greater insurance coverage.
We will continue to monitor the situation closely and evaluate additional measures to support our members and community as needs arise. Thank you for your patience and trust in Western Vista. Please know we are thinking of you and your families and will support you through these challenging times.